Osko_Profile

Fast, secure, simple, smart

Osko® sends money between participating banks fast within online banking. Whether you’re paying a roommate, a good mate, a workmate or even a tradie’s rate, it’s handy to know that paying or getting paid is easy with Osko.

Why use Osko?

Fast
Osko sends bank transfers between participating banks and financial institutions in under a minute, 24/7 – yes, even on weekends!
Secure
Osko payments are made within your online banking and backed by BPAY, so you know that it’s super safe.
Simple
Osko payments can be made to a BSB and Account Number, but have you heard of a simpler alternative known as a PayID? You can be paid or make payments to a registered mobile number, email address or ABN.
 
The best part of paying to a PayID is that you can confirm that you’re paying the right person or business before you hit send.
Smart
When you send money, or receive it, it's good to know what it's for. If Osko is enabled on both sending and receiving accounts, you can use up to 280 characters to describe it. And you don't even have to stick with words either.

If you're a business, you can ask customers to include the important stuff such as an invoice number in the 'Reference' field, making it easy for you to keep track of the money coming your way!
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How does your bank work with Osko?

To benefit from Osko you don't need to do a thing! Osko Payments is typically built into the ‘Pay Anyone’ section of participating banks, so there's a good chance Osko is already making your bank transfers fast!

Frequently asked questions

What is Osko?
Osko enables fast payments within your online banking. If you see the Osko logo at the end of your bank transfer, whether you’re paying to a PayID or BSB and account number, you’ll know your payment will be sent fast. Some Osko payments may be held for security purposes. Contact your financial institution for more information.
Who offers Osko?
Check to see if your financial institution offers Osko here.
What is a PayID?
A PayID is an easy-to-remember piece of information such as your mobile number or email address that’s linked to your bank account, that you can use to receive payments. Businesses can also use their ABN or Organisation Identifier as their PayID.

You can create a PayID in your online banking.
Are Osko payments safe?
Osko payments are sent within your online banking. This means the same level of security that protects your existing bank account payments is applied.
How long do Osko payments take to process?
Osko payments are fast, which means they will typically be sent in under a minute, even between different financial institutions. Some Osko payments may be held for security purposes. Contact your financial institution for more information.
Are there limits on Osko payments?
Financial Institutions may implement daily limits for bank account payments, which also impacts Osko payments. Check with your financial institution as to the applicable limits.
What do I do if I made a mistaken, scam or fraudulent payment?
Please contact your financial institution. You should also report any fraudulent or scam payments to the police. For more information and support on how you can protect yourself against scams and fraud, visit Scamwatch here. Australian law enforcement officials may contact us via [email protected]. All enquiries not from an official Australian law enforcement department will not be answered. 
Someone I don’t know accidentally sent money to my account. What do I do?
You should never return money to someone you don’t know. Please contact your financial institution if someone you don’t know has sent money to your account.
I received an email or text message from Osko.
Osko will never contact you directly. That means any messages claiming to come from Osko are a scam. If you believe you have been scammed, please contact your financial institution and report it to the police.
Can I make or receive international Osko payments?
No, Osko is only available for domestic payments.
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AP+ acknowledges the Gadigal People of the Eora nation as the Traditional Custodians of the lands on which we are based and pay our respects to Elders past, present and emerging. We recognise all Aboriginal and Torres Strait Islander peoples' ongoing connection to the lands and waters of Australia and thank them for their pivotal role in caring for Country. Always was and always will be Aboriginal Land.

View our Reconciliation Action Plan

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